Refund policy

NA Trends Boutique - Return & Exchange Policy

Thank you for shopping with NA Trends Boutique! We strive to offer you the latest trends in fashion with exceptional customer service. Please review our return and exchange policy before making your purchase:

1. Returns & Exchanges
At NA Trends Boutique, we accept returns for exchanges only. We do not offer refunds for any purchases.

2. Eligibility for Returns & Exchanges
To be eligible for a return or exchange, your item must meet the following criteria:

  • The item must be in original, unused condition.

  • The item should not show any signs of wear, including but not limited to:

    • Harsh smells (perfume, smoke, etc.)

    • Stains, tears, or other visible damage

    • Alterations or modifications made to the product

  • All original tags must still be attached.

3. Return Process

  • You are responsible for shipping the item back to us. We do not provide return labels.

  • Returns and exchanges must be completed within 10 days from the date of purchase.

  • Please send items to our boutique’s address (provided on your receipt) with tracking confirmation.

4. Store Credit

  • Once your return or exchange is processed, you will receive store credit equal to the original purchase price (minus any applicable shipping costs).

  • Store credit is valid for future purchases at NA Trends Boutique and does not expire.

5. Non-Returnable Items
Certain items, such as final sale or discounted items, are not eligible for returns or exchanges. Please check the product description for specific details.

By shopping with NA Trends Boutique, you agree to this policy. If you have any questions or concerns, please don’t hesitate to contact our customer service team.

Thank you for your understanding and continued support! We look forward to your next visit.